An Equal Opportunity Employer

SUMMARY: Reporting directly to the Vice President of Asset Management, the Assistant Vice President (AVP) supervises a team of asset managers responsible for overseeing third-party management of property operations for CMHA's properties. The AVP also plays a key role in enhancing departmental efficiency and ensuring adherence to tax credit policies and federal housing regulations.

This position is vital in maintaining the overall financial health and performance of the portfolio, ensuring properties meet expected standards, and aligning operational activities with the agency's mission and goals. Additionally, the AVP supports the VP of Asset Management in program development, policy formulation, and spearheading special projects and initiatives.

QUALIFICATIONS: An example of acceptable qualifications for this position:

Possession of a bachelor’s degree from an accredited college or university in Business, Public Administration, Finance or other related field, Master's degree preferred; six (6) or more years of related experience in a upper level management position in property management, real estate, operations management, or any equivalent combination of education, experience, and/or training which provides the required knowledge, skills, and abilities.  Demonstrated expertise in financial analysis, budget development and management of conventional or affordable housing.  Experience in the development of policy and procedures. 

LICENSURE OR CERTIFICATION REQUIREMENTS:

NAHRO Public Housing Manager Certification or equivalent; LIHTC certification; Fair Housing certification; and REAC/ NSPIRE inspection training is desirable.

The following certifications must be obtained within 6 months of employment:

HCV – Developing and Managing PBV Specialist, Asset Management Specialist Certification,

HQS/NSPIRE Inspection Certification.  

EQUIPMENT OPERATED: The following are examples only and are not intended to be all inclusive. Calculator, computer, computer software (e.g., Microsoft Office, Outlook, and other Microsoft Office tools, SharePoint, Yardi, PHAMS, and other applicable computer software), mobile phone, fax machine, copier, scanner, telephone, and other standard modern business office equipment.

INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS: Employee has exposure to chemical compounds found in an office environment (e.g., toner, c01Tection fluid, etc.); exposure to hot, cold, wet, humid, or windy weather conditions; this is considered sedentary work and the employee must demonstrate the ability to perform the physical demands required of the position in accordance with the U.S. Department of Labor's physical demands strength ratings.

In cases of emergency, unpredictable situations, and/or department needs, may be required to lift, push, pull, and/or cany objects heavier than D.O.L. strength ratings recommend.

ESSENTIAL FUNCTIONS OF THE POSITION

35%  (1) Manage a team of asset managers, directing workflow, providing guidance and mentorship, conducts related administrative tasks and responsibilities (i.e., trains, performance tracking and evaluation, assists in talent acquisition), assists in managing resources.  Conduct quality review of completed staff work.  Assists the VP of Asset Management in the development and implementation of strategies to improve portfolio performance.  Assist in the strategic planning, driving policies, and initiatives, and administrating the overall goals of the department or organization.  Assists in the creation and development of the portfolio’s asset management plans.  Assist the department in portfolio expansion efforts.  Assist in the review and approval of annual budgets, monitoring the portfolio’s financial performance, tracking against pro-formas, and regularly meetings with the property management operator. 

20%  (2) Assists in the monitoring of onsite activities to ensure compliance with tax credit requirements, housing regulations and industry trends.  Reviews and upload Devco, PIC/HIP, NSPIRE documents.  Respond to city, state, federal or syndicator inquiries.  Assists in the analysis and delivery of multi-family performance reporting presentations, highlighting key metrics, ensuring long term financial viability, ensuring budgetary compliance of portfolio.  Serves as policy and program advisor to the Vice President of Asset management regarding operations issues.

10%   (3) Oversee a designated portfolio of properties.  Responsible for the asset management and related oversight of financial and physical assets, approve budgets, monitor budget activities, conduct physical inspections, and assist in the coordination of capital improvement activities of an abbreviated portfolio, participant in internal or external stakeholder collaboration.  Analyze, prepare and deliver regular reporting.

10%  (4) Lead special projects and initiatives, assist in acquisition and repositioning efforts, strategic initiatives, assist with capital needs assessments.  Assist in the development and monitoring of capital needs planning.  Assist in the creation of strategies for replacement and operating reserves.  Assist the department in crisis management planning and operator readiness. 

10%  (5) Develop and lead property management orientation and training programs to ensure adherence to CMHA procedures, policies, and practices.

10%  (6) Collaborate with internal and external stakeholders, working to promote the organization, deliver on CMHA missions and goals.  Assist in the evaluation of strategies to enhance the tenant experience and community presence.

Conduct and participate in meetings, and represent the department and/or agency in cross functional meetings.  Engage and interact with the public.  Represent the department or agency in community meetings.  Demonstrates regular and predictable attendance.  Respond to and resolve client concerns and makes recommendation to VP of Asset Management.  Maintains required licensure and/or certification.  Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions. 

5% (7) Performs other duties as assigned. 

MINIMUM ACCEPTABLE CHARACTERISTICS:

Knowledge of: basic accounting; bookkeeping; budgeting; finance; interviewing; office practices and procedures; agency department goals and objectives; agency/department policy and procedures; workplace safety practices and procedures; personnel rules and regulations, computer software; community resources and services; records management; office management; project management; government structure and process; public administration; government grant programs, state federal and local laws and/or regulations; employee training and development; local geographical area, business administration; English grammar and spelling, asset management; detailed property-level financial statement analysis; lease management; pro forma analysis, rent setting evaluation, real estate accounting; management property and 3^rd party management firms; risk identification and risk management; HUD affordable housing program and requirements.  Preferred experience working directly with residential real estate with knowledge of physical and financial property operations.

Skill in: word processing; computer operation; use of modern office equipment; analytical and financial modeling; presenting information in a clear, organized, and convincing manner.

Ability to: interpret a variety of instructions in written, oral, picture, or schedule form; deal with many variables and determine specific action; apply management principles to solve agency problems; define problems, collect data, establish facts, and draw valid conclusions ; exercise independent judgment and discretion; understand, interpret, and apply laws, rules, or regulations to specific situations; select most qualified applicant according to specifications for referral; read, copy, and records figures accurately; add, subtract, multiply, and divide whole numbers; calculate fractions, decimals, and percentages; copy records precisely without error; complete forms; prepare co1Tespondence; compile and prepare repo1ts; respond to inquiries from public and/or officials; prepare and deliver speeches and presentations; conduct effective interviews; communicate effectively; train or instruct others; understand a variety of written and/or verbal communications; maintain records according to established procedures; handle sensitive inquiries from and contacts with officials and general public; develop and maintain effective working relationships; resolve complaints; travel to and gain access to work site; provide exceptional customer se1vice; multi-task; prioritize projects; work independently or as team.

POSITIONS DIRECTLY SUPERVISES

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